Making it happen
Training hasn’t been improving performance significantly because most of the programs do not change people. When people get stuck, it’s rarely because they don’t know enough. It’s because they lack the ability to act on what they already know. It’s because the information we have in our heads did not reach our hearts and all cells of our body. |
Our focus We help your sales people to experience new approaches to the daily sales-situations they encounter. In this way, we enable them to grow towards a more customer-oriented culture and reach a higher level of independence. This intervention delivers tailor-made development programs resulting in a sustainable evolution of behaviour. Your gains - Transformational learning instead of informational learning, enabling people to discover the answers for themselves - Customer oriented teams that will reach higher levels of independence and self-assurance - People performing they role genuinely and with less effort Our toolboxOrganizational scans
We gather valuable employee feedback and analyse all results, offering new perspectives and interventions to improve your stores and retail-concept.
Mindsonar retail profiling
We measure and benchmark the critical management- and sales-capabilities within your teams.
Other retail servicesAligning culture with new competitive strategy
we enable the continuous alignment between your organizational culture and strategy in order to turn both into inseparably allies.
Sales excellence program
Customer experience learning
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