Taking your sales performance to a level of excellence

  • Are you leaving the ‘old game’ for the ‘new one’?
  • Do you have to take the sales competences to the next level, upgrading shop stewards to informants, or informants to sales advisers?​
  • Is e-commerce still to be integrated in the way people sell in the store?​​
Today, retail has to be crystal clear about the shop experiences and the quality of services that customers can expect.
​In this way, we help sales people facing the internal challenges in order to excel on the external promises made.
Our focus
Stimulating sales teams to engage and take ownership of their job: sales and happy customers.

Your gains
- Taking sales performance and customer experiences to a next level of excellence. 
- Co-creating new structures of performance management, upgrading your salesteam and field coaching. 
- Providing you with proven aids and practical tools to make sales performance happen.

Our toolbox

Organizational scans
We gather valuable employee feedback and analyse all results, offering new perspectives and interventions to improve your stores and retail-concept.
Mindsonar retail profiling
We measure and benchmark the critical management- and sales-capabilities within your sales teams.

Other retail services

Aligning culture with new competitive strategy
we enable the continuous alignment between your organizational culture and strategy in order to turn both into inseparably allies.
Development and field coaching
​Tailor-made programs that result in a sustainable evolution of behaviour.
Customer experience learning
Our new concept takes the traditional mystery shopping to a next level of excellence.
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